Terms of Sale

These terms govern your purchase of original artwork from Karen Alcantara Studio through karenalcantara.com. By placing an order you agree to these terms.

The artwork

Every painting listed on the Site is an original, one-of-a-kind work created by Karen Alcantara. Images on the Site are color-accurate representations; minor variation between your screen and the physical painting is normal and does not constitute a defect.

Orders and pricing

Pricing is discussed directly with the artist via WhatsApp or email — prices are not listed on the Site. Once a sale is agreed and payment is received, the piece is marked as sold and moves to the “Past Work” archive.

Because each piece is unique, we reserve the right to cancel a sale in the exceptionally rare case that the same piece was sold through another channel immediately prior. Please contact us at karen@karenalcantara.com with any questions about a purchase.

All sales final

Every piece is an original. All sales are final. We do not accept returns, exchanges, or refunds once a sale has been agreed and payment has been received, except in the narrow circumstance described above.

Payment

Payment arrangements are agreed directly with the artist via WhatsApp or email. We do not process card payments through the site.

Shipping and delivery

Shipping terms are agreed at the time of sale. Title and risk of loss for a painting pass to you when the carrier delivers it to the shipping address you provided.

Copyright and reproduction rights

When you purchase a painting you own the physical work. Karen Alcantara retains the copyright and all reproduction rights, including the right to display images of the work for promotional purposes. You may not reproduce, print, or commercially exploit the image of the painting without written permission.

Limitation of liability

To the fullest extent permitted by law, Karen Alcantara Studio’s total liability for any claim arising out of a purchase is limited to the amount you paid for the relevant painting. We are not liable for indirect, incidental, or consequential damages.

Changes to these terms

We may update these terms from time to time. The version in effect at the time of your order is the version that applies to your purchase.

Governing law

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles.

Contact

Questions about an order? Email karen@karenalcantara.com.